Exhibit 01 · Live Operations
Fleet monitoring — every truck, every crew, live
Real-time vehicle telemetry, driver assignment, utilization, alerts and geo-verified service events on one map. No more phone-tree dispatch.
Operational Infrastructure for Service Businesses
Run your service business without becoming the bottleneck.
Runox connects scheduling, field teams, GPS-powered operations, customer experience, billing and live operational intelligence in one system.
Built inside a real service business. Operating every day.
Built from Be2Clean operations — tested with real customers, teams, appointments and field conditions.
— Live GPS tracking— AI voice books after-hours calls— Real-time job profitability— Automatic crew scheduling— Churn alerts before you lose a client— One-click upsell requests— Route optimization— Instant P&L by job— Health scoring & retention— Operational Infrastructure— Live GPS tracking— AI voice books after-hours calls— Real-time job profitability— Automatic crew scheduling— Churn alerts before you lose a client— One-click upsell requests— Route optimization— Instant P&L by job— Health scoring & retention— Operational Infrastructure— Live GPS tracking— AI voice books after-hours calls— Real-time job profitability— Automatic crew scheduling— Churn alerts before you lose a client— One-click upsell requests— Route optimization— Instant P&L by job— Health scoring & retention— Operational Infrastructure
Ch. 01
The Thesis
An original Runox concept
The Founder Trap — when growth makes the business depend on you even more.
Scheduling, customer issues, field decisions, billing and follow-up keep returning to the owner. Runox moves operational knowledge, coordination and execution into one connected system.
Read the manifesto at runox.appLVL 01
Survival Operations
The business runs on effort. Phone calls, memory, real-time firefighting. The founder is the operating system.
LVL 02
Managed Operations
Tools appear: CRMs, spreadsheets, invoicing. Structure grows, but information lives in silos and visibility is partial.
LVL 03
Operational Infrastructure
Coordination, knowledge and execution flow through one connected system. The organization scales beyond any single person.
Ch. 02
Three Axes
Each axis eliminates a dimension of founder dependency.
Sixteen modules organized under three axes of Operational Infrastructure. Different capabilities — one coordinated fabric.
Axis 01
Operational Coordination
Scheduling, dispatch, routing, workforce and field execution — one system, real time.
Axis 02
Financial Intelligence
Operations and finance connected. Profitability by job, team and client. Decisions on evidence, not gut.
Axis 03
Growth Intelligence
AI-assisted communications, retention and lead sourcing. No lead lost, no follow-up forgotten.
Ch. 03
The Pipeline
From first call to live P&L — one deterministic pipeline.
Every operational event flows through the same audit-grade spine. No hand-offs between disconnected tools. No blind spots.
01
Lead
02
CRM
03
Dispatch
04
GPS
05
Service + QC
06
Billing
07
Intelligence
Ch. 04
Exhibits · Inside the platform
Eight surfaces of one product.
Real screens from the running platform. No mockups, no simulations.
Exhibit 02 · AI Voice
Conversational intelligence — every call scored
Every inbound and outbound call is transcribed, scored for sentiment and quality, and mined for topics — complaints, competitors, scheduling friction.
Exhibit 03 · Revenue Ops
Upsell requests from the field
Crews photograph on-site opportunities. Runox turns them into priced upsell tickets, routes them to the right rep and tracks conversion.
Exhibit 04 · Operational Intelligence
Time variance audit — planned vs actual
Every completed job compared against the plan. Travel, service, financial impact and efficiency scored automatically. Approve or review in one click.
Exhibit 05 · Growth
Lead sourcing — prospect commercial accounts in seconds
Discover ranked commercial prospects with phone, website and quality score. Bulk-import the winners into your CRM without leaving Runox.
Exhibit 06 · Retention
Churn prevention with health scoring
At-risk clients surface automatically with health, LTV and last-service context. Trigger AI win-back campaigns — SMS, email or a scheduled call — in one click.
Exhibit 07 · Finance
Live P&L and profitability problem-finder
Day, week and month P&L computed from real routes and labor. Loss-making jobs, over-target labor and margin drift flagged before they compound.
Exhibit 08 · Planning
Capacity planner — see next week before it happens
Visual gantt of crews, utilization, revenue and gaps. Rebalance workload before Monday morning turns into Monday chaos.
This is the platform running today. The pilot program opens it to a limited number of service operations.
Apply for the PilotInterlude · Live Ops
A single operating theater — every job, every crew, every dollar.
Runox's Theater Mode is what a modern service business looks like when coordination, finance and growth share one live surface. No swivel-chair between tools.
Ch. 05
Command Surfaces
Purpose-built views for supervisors and owners.
Density-optimized surfaces — heatmaps, live theater-mode ops, and AI-scored calls with full transcript and disposition.
Ch. 06
Field & Kiosk
The same fabric — in the truck, on the wall, in the hand.
Native surfaces for crews, drivers and on-site kiosks. Same data, same audit trail, zero context switching.
Ch. 07
Questions & Answers
Frequently answered.
Anything else — write to hola@getrunox.com.
- What is Operational Infrastructure?
- The coordinated system that turns people, information, decisions and execution into organizational capability. Not a tool — a fabric. Read the full thesis at runox.app.
- How does getrunox.com relate to runox.app?
- runox.app publishes the category and manifesto. getrunox.com is the Runox product site — the platform, how it works, and how to apply for the pilot program.
- What industries is Runox built for?
- U.S. field service operators — cleaning, HVAC, landscaping, pest control, restoration, plumbing and adjacent trades. Any organization with crews, jobs and recurring customers.
- How is Runox different from a generic CRM?
- Runox is not a CRM with add-ons. It is one operational fabric — coordination, financial intelligence and growth intelligence — designed together and validated inside live U.S. operations.
- Do I need to replace my tools day one?
- No. We migrate customers, jobs and history first. Modules are enabled progressively so your team never loses continuity.
- Is my data isolated?
- Yes. Runox runs on multi-tenant Postgres with strict row-level isolation, per-tenant routing and audit-grade logging.
- Where is Runox today?
- In production and validated inside a live Southwest Florida service operation, on a 207-table data spine with 418+ shipped features. Onboarding new operators by invitation.
Live
Production operation
Be2Clean
Built inside a real service business
16
Connected modules
Daily
Used in real field operations
Pilot Program
Apply to run your operation on Runox.
Service businesses across all 50 states face the same operational fragmentation. Tell us about your operation and we'll show you how Runox replaces spreadsheets, disconnected apps, and phone-tag dispatching with a single operational system — demonstrated against live data, not a sales deck.
- 0130-minute call
- 02Live product, real data
- 03Onboarding plan on the same call